Both SMS and Instant Messaging (IM) are popular communication methods in today’s world. They have become more prevalent than voice calls, as they allow people to send text messages to one another. Although both methods are convenient, they have their own features, pros, and cons.
Key Takeaways
- SMS and IM are both useful for situations where voice calls are not appropriate or possible.
- While SMS allows for text messages only, IM enables users to send text, images, and files simultaneously.
- SMS may result in delayed responses, while IM provides instant replies and real-time conversation.
In situations like conference rooms or classrooms where talking on the phone is inappropriate, both SMS and IM provide a means of communication. However, SMS has the drawback of potentially delayed responses, as the recipient may not open the message immediately. On the other hand, IM allows for real-time conversation, as users know when the other person is online and can chat instantly. The drawback of IM is that both users must be online at the same time to communicate.
SMS has also provided companies with a platform to advertise their products and services through SMS alerts. People can receive stock quotes, news, financial news, sports news, and weather alerts via SMS, either for free or through subscription. These facilities are not available through IM, where users can only chat with those on their friend list who are online at the same time.
One feature that makes IM more attractive is the ability to attach word files, images, and small videos that can be viewed by the recipient during the conversation. This is not possible with SMS, which only allows for text messages. Additionally, SMS allows users to set different ringtones for different contacts, alerting them to specific messages from certain individuals.
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